Manage WhatsApp orders without losing the details.
Turn a WhatsApp enquiry into a clear order record. Vendaku gives Nigerian small businesses a browser-based workspace for products, customers, payment records and deliveries, while conversations stay on WhatsApp.
A practical workflow for WhatsApp and Instagram sellers
A customer asks for a price in one conversation, sends an address in another and transfers a deposit later. Keeping those details only in chats makes it difficult to know what is ready, what is unpaid and what still needs attention. Vendaku helps you keep an organised business record alongside the conversation.
- List your products or services. Add a description, price and up to three photos. Publish the items you want customers to see.
- Share your storefront or an individual item. Customers can browse a public page before contacting you. Short product links make it easier to share a particular offering.
- Capture the request. The storefront collects the customer’s order details before the WhatsApp handoff. Review availability and agree the final arrangements with the buyer.
- Track what happens next. Keep customer records, order progress, deposits, outstanding balances and delivery information together.
Keep payments and deliveries connected to the order
Record a customer’s payment after checking that you received it. Invoices and receipts help you document the arrangement, while delivery records keep recipient details and progress connected to the sale. A payment record in Vendaku is not independent bank verification.
For example, a clothing seller can list a ready-made outfit, share its link, record the agreed order and track the remaining balance before dispatch. A customer who returns later can be found in the customer records instead of being treated as a new conversation every time.
What happens on WhatsApp?
WhatsApp remains the place for your direct conversation with the buyer. Vendaku does not automatically read your inbox, send campaigns or replace WhatsApp Business. You review the customer’s message, confirm the details and manage the business record in Vendaku.
Read the practical guide to managing WhatsApp orders or learn how to track deposits and outstanding balances.
Common questions
Does Vendaku automatically read my WhatsApp messages?
No. Vendaku provides business records and a storefront with a WhatsApp handoff. It does not automatically read your inbox or send messages.
Can I share just one product?
Yes. Published products and active flash sales have individual share links. Your storefront must also be published.
Can I use Vendaku on my phone?
Yes. Vendaku works in a web browser, including mobile browsers.
Explore more ways to use Vendaku
Try Vendaku with your own business
New accounts get a 30-day Starter trial. Review the current plans and limits, or see how Vendaku works before you begin.
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